Think about major developments in the grocery retail industry between 1940 and 2015, and by major I’m talking about advances that are truly transformational in nature. When I went through this exercise I came up with only three: The development of self-shopping, the development of UPC barcode scanning, and the development of capturing customer identified…
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Fifty-six and one-in-eight equals a huge shift for the grocery business.
As we gaze toward the future of the grocery business, two numbers might be worthy of study. Both suggest significant changes in consumer behavior – and strategic investment. The first is 56 percent. That’s the number of US internet users in the past twelve months who purchased groceries online, according to research published recently by…
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3 Ways Independent Grocers Can Compete With the ‘Big Guys’
The other day I overheard a phone call between one of our sales representatives and an Independent Grocer. It went something like this: Sales Rep: Hi, this is Nikki from Mercato. We are the only e-commerce and delivery platform designed exclusively for independent grocers. I was hoping to talk with you about getting your store online…
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The Promise and Peril of Data for Retailers and Solution Providers
Data powers the retail industry, especially in today’s digital age. From in-store analytics to optimized-everything, and from marketing personalization to product customization, big data is the fuel in an age of tech-enabled innovation. Rarely do we see a few weeks go by that some new solution enters the industry that either creates a new data…
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